Archived Online Events

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With key interoperability deadlines looming, join us as we break down the pending policy mandates and what it looks like to not only meet but exceed federal mandates. Hear directly from a Level 10 Most Wired Winner and why they are in it to win it on all things interoperability and a forecast on interoperability from the Washington DC perspective.

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Join us as we marry up top policy and political issues with a Level 10 winner on cybersecurity from our Most Wired Survey. During the webinar we will offer an overview of key cybersecurity policy news, laws and regulations coming from Washington, DC. Learn what are lawmakers are considering, recent and forthcoming policies, and we can expect from the new Administration and Congress. This will be followed by a spotlight on Most Wired Winner, how they are making cybersecurity a priority for their organization, and keys the combatting these growing threats.

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Managing third-party risk is an ongoing challenge with more healthcare data flowing and the number of devices and systems interconnected increasing with each passing year. Join us for a discussion of what laws, regulations and policies are in play or under consideration and what our members can expect moving further into 2021. We will cover the policy impacts stemming from interoperability mandates, the shift to carrots over sticks, the policy nexus between security and privacy, and growing foreign threats. This will be followed by a moderated discussion with experts from Fortified and what they see on the horizon, how these risks can be mitigated and what solutions will position providers best for mitigating these growing threats.

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With the unfortunate arrival of the COVID pandemic, telemedicine appears to be the new driving force in the coordination and delivery of care – due to the impacts of required isolation, concern for patients with high care needs, and government intervention. The reality is that the convergence of a generation of people demanding convenience and lower costs, as well as an increase in sophistication and effectiveness of supporting technologies, means providers will continue to be under ‘pull demand’ to change away from primarily destination-based care models in order to lower costs, provide convenience, and to improve care delivery. We’ll discuss examples of supporting technologies, as well as approaches to this journey that can result in providing more effective care. Learning Objectives:

• Gain further insights into driving forces behind the acceleration of Telemedicine as a model of care delivery; and the opportunities it affords to treat patients more effectively who faced challenges in receiving care in destination-based strategies.
• Develop further understanding of tools and technologies available to support these care delivery models.
• Understand key considerations when moving forward in this journey.

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The world of healthcare IT continues to evolve rapidly to meet the needs of providers dealing with the pandemic head-on. Similar to the adoption of telehealth, EHR support has been deployed virtually in several instances, and proves to yield a great deal of value to both end-users and hospital leadership. ReMedi Health Solutions' virtual support model connects clinicians and EHR specialists face-to-face and computer-to-computer, layered atop a reliable 5G network. The model has offered numerous efficiencies related to support times, problem-resolution efficacy, useful data analytics, and a significant reduction in cost. ReMedi's leadership team will explain the virtual model's ability to provide personalized EHR support based on the end-user, specialty, and departmental workflows. Learning Objectives:

• Learn how the virtual EHR support model enables healthcare systems to utilize less support resources yet support more end-users
• Discuss how EHR personalization and optimization becomes even more impactful and convenient for providers to lean into
• Define the data analytics and feedback loops that become available to hospital leadership, enabling the potential of a "bird's-eye" view of the EHR implementation

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Health systems have been on a digital transformation journey for the past few years. However, there is no structured framework to assess the maturity of health systems, specifically from a technology enablement standpoint. Damo Consulting's DigiM framework addresses this gap with an online assessment tool that helps healthcare leaders benchmark themselves against their peers. The framework also assesses the relative maturity of the digital transformation vision against the execution of the strategy. Using recently concluded research and data points from self-assessments by several health systems, this session will provide a roadmap for digital transformation leaders looking to take an objective view of their progress and prioritize their investments to meet their enterprise goals. Learning Objectives:

• Understanding digital maturity in health systems
• Applying an objective, structured assessment tool such as DigiM to evaluate digital maturity
• Developing a roadmap for accelerating technology-led transformation

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Join Jeff Sturman and Seth Freedman as they discuss the soup-to-nuts version of the successful partnership between Memorial Healthcare System and Intelligent Observation. You’ll hear how their teams implemented Intelligent Observation’s hand hygiene monitoring system, as well as lessons learned along the way. Registration is free.

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The CMS Interoperability and Patient Access Final Rule was published in May 2020, as part of the 21st Century Cures Act. But many in healthcare don’t fully understand what it is, how to comply with it, and how it differs from its sister rule — the Interoperability, Information Blocking and ONC Health IT Certification Program. This final rule’s goal is to give patients access to their health information. They can then share this access with other clinicians and third-party apps, increasing the data’s portability. CMS begins enforcing this rule in July, 2021, yet there are no off-the-shelf solutions for healthcare organizations to use. This proposed session will share context and background for the rule, explain who must comply, what’s needed to comply, and how to comply. Learning Objectives:

• Understand the context and background of the CMS Interoperability and Patient Access Final Rule.
• Learn what healthcare systems are required to do to comply.
• Learn how to set up a plan for compliance.

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Join us to learn more about the successful partnership between Cook Children’s Health Care and PatientEXP. You’ll get the soup-to-nuts version of Cook Children’s implementation of PatientEXP’s Personal Health Valet – from a problem that needed to be solved, to implementation, to lessons learned. Registration is free.

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Healthcare IT has the opportunity to leverage chatbots to assist with end-user support. Other industries have already leveraged chatbots to improve customer satisfaction, free up agent time to handle more complex problems, and recognize efficiencies for resource allocation required for support. Chatbots do not need to be difficult to implement. Through leveraging the existing platforms at most healthcare organizations, existing support material, and machine learning, healthcare IT can begin to take advantage of these same opportunities. Learning Objectives:

• Know the potential benefits to implementing a chatbot for support.
• Explain the differences between Decision Tree Bots and AI/ML Bots.
• Learn the key tips and steps for success in implementing a chatbot.